Patient Care Technician Orientation by
Healthcare Workforce Solutions
Ready to onboard. Built for the future.
Building the Next Generation of Patient Care Technicians, Together

Providers know better than anyone – your PCTs are pivotal to your organization’s smooth and successful operation, the job satisfaction of their colleagues, and patient care outcomes. Unfortunately, PCT Orientation is time consuming, and theory-based content isn’t enough preparation for the clinical floor. And without highly prepared patient care technicians on hand, your nurses will find themselves overtaxed, preventing them from focusing on top-of-license tasks.
Healthcare Workforce Solutions offers a PCT Orientation program built upon a patient-centered care framework, ensuring that employers can provide consistent and standardized orientation training for their new PCT hires. Our orientation offers a cross-system solution, ensuring unified learning experiences across your organization regardless of location, saving administrative burden, and preparing PCTs for real clinical challenges.
of employers report that their newly certified patient care technicians are job ready.
of nurses report being assigned to care for too many patients at a time.
of acute care nurses' time is spent on activities that could be delegated.
of nurses in a 2023 study experienced moderate-to-high levels of burnout.
How Our Program Helps
Deliver High Quality Nursing Support
- Establish competency and preparation standards for all PCT new hires with a unified technology-driven program for onboarding across your health system
- Prepare PCTs to bring top-notch support to your clinical teams with quality skills-based learning aligned by board-certified nursing professional development specialists
- Accelerate PCT hospital and patient readiness with a special focus on communication, professionalism, and personability soft skills
Accelerate Competency Development
- Promote deeper understanding with interactive learning interwoven across easily consumable content
- Reduce non-productive hours, meeting new hires or re-trainees where they’re at with pre-test-driven adaptive modules
- Enable PCTs to practice and apply knowledge and skills safely in a realistic virtual learning environment
- Track and advance competencies with detailed competency checklists and step-by-step guides
Streamline Easier Reporting
- Our digital program management tool offers fast and easy cross-system reporting for unexpected audits with annually updated digital program alignment to key standards and competencies
- Visualize employee progress and proficiencies with ready-to-pull individual, cohort, and facility analytics

How Our Program Works
1. Consultation & Digital Competency Alignment
2. Online Learning With PCTO 2.0
3. Utilize Competency Development Plans & Resources
Increase nursing productivity
at top of license with skilled support from consistently well-trained PCTs
Increase PCT practice readiness
with new skills-based onboarding aligned to QSEN, TJC, NAHQ, and more
Identify and grow PCT competencies
with new detailed competency tracking
Accelerate effective PCT onboarding
with new innovative interactive learning adapted to competency needs
Simplify reporting
with easy, digital competency alignment, and new ready-to-pull user, cohort, and facility insights
Automate scalable PCT onboarding
with one digitized cross-system learning solution